FAQ

The prices are very cheap, I am worried about the quality. keyboard_arrow_down

We buy from suppliers in bulk, therefor we pass the saving onto the customer. All items have a warranty.

When should I be ordering my products? keyboard_arrow_down

Depending on the specific products, a bathroom renovation would require 1.5 to 2 weeks on most items. If the customer orders off-standard items from catalogues then an extra few days lee way is ideal to insure that all stock would come in for dispatch. For New Build houses that will require first fixes sent, the rest of the order and allowing HPK items time to be built it is ideal to have 4weeks notice to have everything running like clockwork to ensure their build goes smoothly. But none the less if customers are needing products in a rush we can still be of great assistance.

Where can I get an update on my order? keyboard_arrow_down

You can track your order by calling our head office 02890 770188 , you just need to have your order confirmation number to provide

Can I get panelling delivered to Ireland keyboard_arrow_down

Panelling can only be distributed in northern Ireland

If the products that I purchase are not right when I speak to my plumber, can I change them? keyboard_arrow_down

As long as the item has not been fitted and is in resalable condition with the box, you can exchange the item( see returns policy)

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